We’re not a typical spa…
so we’re not looking for a typical team.

Medical Spa Coordinator

Healthy Complexions Spa by Western New York Dermatology is rapidly expanding, and we are seeking a dependable individual with the ability to multitask and provide exceptional customer service for our full-time Medical Spa Coordinator Position. We offer great benefits and a positive work environment with a very knowledgeable team. We offer a generous hourly wage and excellent benefits, including a 401k retirement plan, discounted health insurance, paid time off, and much more. Prior experience is a plus, but we will train the right person. This position is full-time – 40 hours per week – which includes some Saturdays, and some flexibility in your work schedule.

Responsibilities

Responsibilities

  • Schedule management, phone triage, customer service, retail sales, and support to spa providers and management
  • Manage incoming and outgoing calls, texts, emails, and social media messages
  • Interact with clients in a friendly and professional manner
  • Knowledge of all treatments with a basic understanding of each service and its pre/post care (training provided)
  • Knowledge of promotions and events
  • Ensure intake and consent forms are completed, signed, and updated at each visit
  • Collect outstanding balances and payments
  • Close new client inquiries by scheduling a consultation
  • Assist with local and off-site marketing and events
  • Assist with advertising and marketing in-office and on social media platforms
  • Confirm appointments when necessary and follow up where needed
  • Inventory and order products
  • Scan and file documents
  • Uphold cleanliness of the front area and lounge
  • Assist with other various tasks in the office when requested by management

Qualifications

  • Ability to multi-task, use personal judgment, and utilize strong decision-making, analytical, and follow-up skills
  • Proficient with computers and software applications
  • Engaging interpersonal and communications skills with a strong ability to influence and build rapport with clients
  • Strong guest service orientation
  • Rapid learner with the ability to grasp concepts and protocols
  • High attention to detail
  • Candidate must be able to handle a busy environment in a calm and professional manner
  • Ability to work full-time

Pay & Benefits

  • Pay: $18 per hour
  • Paid time off
  • 401(k) matching
  • Discounted Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Employee discount on treatments and products

Apply now

    Must be a PDF. 10MB size limit.
    Must be a PDF. 10MB size limit.

    Licensed Massage Therapist

    Healthy Complexions Spa by Western New York Dermatology is rapidly expanding, and we are looking for a motivated Licensed Massage Therapist to join our team of professionals, effective immediately. A perfect place to transition existing clients or begin building a new clientele. We are currently looking for someone part time. This position may include evenings and weekends.

    Responsibilities

    Licensed Massage Therapist Duties and Responsibilities:

    • Provide 30-, 60-, and 90-minute massages for appointments and walk-ins
    • Guide clients through our service offerings and help them choose the types of massages that would benefit them most
    • Notate detailed histories from clients, including information about any injuries or conditions
    • Customize sessions around clients’ specific complaints or problem areas
    • Listen to clients during massages and adjust technique to meet their needs
    • Recommend massage schedules for recurring sessions
    • Travel to outside promotions to deliver on-site chair massages for advertising and building clientele
    • Cross-promote. Recommend any additional spa/laser services that may benefit the client

    Licensed Massage Therapist Qualifications:

    • Current and valid state license for massage therapy
    • 1+ years’ experience as a professional Licensed Massage Therapist
    • Communication skills
    • Excellent customer service and sales skills
    • Motivated to build clientele
    • Reliable transportation required

    Apply now

      Must be a PDF. 10MB size limit.
      Must be a PDF. 10MB size limit.

      Social Media Intern

      Healthy Complexions Spa by Western New York Dermatology is rapidly expanding, and we are looking for a motivated Social Media Intern to join our team of professionals. It’s a perfect way to enhance your college education and build your social media skills while demonstrating your marketing capabilities to an engaged audience. We are currently looking for someone part-time and are offering flexible scheduling. While this position is unpaid, it could potentially lead to a paid opportunity.

      Responsibilities

      Social Media Intern Responsibilities:

      • Assist with the design and execution of social media content (specifically, Instagram Reels and TikTok’s)
      • Create weekly and monthly content calendars that align with spa specials, promotions, and events
      • Track social media engagement to identify high-performing ideas and campaigns for scalability
      • Support marketing team in larger marketing strategy
      • Assist on influencer campaign strategy
      • Respond to comments and DMs on social media platforms
      • Brainstorm and research ideas for original content
      • Create compelling graphics and videos to share across social channels
      • Write social media captions that speak to the company’s target audience
      • Help create and edit short-form videos
      • Develop new strategies for increasing engagement
      • Assist with photo/video content shoots
      • Ensure brand message is consistent

         Social Media Intern Qualifications:

      • Excellent knowledge of social media platforms
      • Experience in creating content for Instagram Reels and TikTok
      • Experience using Canva
      • Motivated to grow social media audiences
      • Communication and customer service skills
      • Excellent written and oral skills
      • Creative mindset
      • Ability to multitask
      • Ability to work in a team and assist the overall marketing strategy
      • A degree (or working towards a degree) in communications, business, or marketing
      • Prior experience with marketing or social media
      • Reliable transportation

      Social Media Intern Benefits:

      • Flexible scheduling
      • Discount on spa services
      • Discount on spa products
      • Opportunity to be promoted to a paid part-time or full-time position

      Apply now

        Must be a PDF. 10MB size limit.
        Must be a PDF. 10MB size limit.