Meet our team
In today’s ever-evolving beauty world, it’s more important than ever to have a team of experts you can trust to help you navigate the many options available. Meet our group of dedicated professionals that are committed to helping you put your best face forward.
Dr. Michael Nazareth, MD/PhD/FAAD
Board Certified Dermatologist
Michael Nazareth is the president of Western New York Dermatology. He was born and raised in Buffalo and attended St. Joe’s Collegiate Institute for High School. He earned a BS in biology at Canisius College and then went on to the State University of New York at Buffalo School of Medicine and Biomedical Sciences, where he earned his MD and PhD degrees. He then completed a dermatology residency at SUNY Buffalo, during which time he trained at Roswell Park Cancer Institute, Women and Children’s Hospital of Buffalo, Buffalo General Medical Center and the Veterans Administration Hospital. He was chief resident in the final year of his residency training. Dr. Nazareth is a member of the American Academy of Dermatology, the Society for Pediatric Dermatology, the American Society for Dermatologic Surgery, the American Medical Association and the Medical Society of the State of New York. Dr. Nazareth looks forward to working closely with patients of all ages to meet their complete dermatologic needs by offering a comprehensive range of medical, surgical and cosmetic treatments.
Samantha Surman, COS/CLT
Medical Spa Manager, Licensed Aesthetic Specialist, Medical Laser Safety Officer
Samantha is a compassionate, licensed professional with over 15 years of experience in aesthetic skincare solutions, laser therapies, and face and body treatments. She received her NYS Cosmetology License from Leon Studio One in 2002 and has completed specialized training and certifications in a variety of laser platforms to further her expertise in the field. In 2014, she was appointed to spa manager and aesthetic specialist at Healthy Complexions Spa by Dr. Michael Nazareth, board-certified dermatologist at WNY Dermatology. In 2023, Samantha was promoted to full-time spa manager due to the growth of Healthy Complexions Spa. With this new role, she will focus her attention on training and research to provide you with the most innovative procedures, techniques, and skincare products available.
Licensed Aestheticians
Chelsea Gonda, LE/CLT
Licensed Aesthetic Specialist & Certified Laser Technician
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Learn more about Chelsea
Chelsea is a New York State licensed aesthetician and a valued team member since 2014. She graduated from the Aesthetics Science Institute in 2011. She furthered her skincare knowledge with a paramedical and laser certification. She is well-versed with the medical services offered here, ranging from facials to laser treatments, so she can best serve her patients’ skincare needs. She is eager to continue expanding her knowledge in medical aesthetics. Chelsea is incredibly passionate about making her clients look and feel their best and is looking forward to continued success as part of the Healthy Complexions team.
Melanie Konze, LE/CLT
Certified CoolSculpting® Specialist Licensed Aesthetic Specialist & Certified Laser Technician
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Learn more about Melanie
Melanie is a licensed medical aesthetician and is thrilled to be part of the Healthy Complexions Spa team as our CoolSculpting Specialist. Melanie began training for a career in aesthetics as a teenager when she obtained an aesthetics license from Erie 1 BOCES in 2013. She went on to continue her studies in the cosmetic field including certifications for laser hair removal, microneedling and Environ Skincare. She discovered her true passion for aesthetics when she was introduced to CoolSculpting which gave her the ability to work with clients on a more personal level, achieve life-changing results, all while incorporating advanced technology into the world of aesthetics. She’s excited to share her knowledge with her clients as well as continue to advance in the aesthetics field.
Hailey Smith, LE/CLT
Licensed Aesthetic Specialist & Certified Laser Technician
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Learn more about Hailey
Hailey has been a Licensed Aesthetician since 2019 and is excited to be a part of the Healthy Complexions team. She’s passionate about skincare and educating her clients on the importance of maintaining a good regimen. Because of her battle with acne, she is passionate about ensuring that her clients feel heard and that she builds a treatment plan that addresses their skin concerns and helps them feel their best in their skin.
Giavanna Crawford, LE/CLT
Licensed Aesthetic Specialist & Certified Laser Technician
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Learn more about Giavanna
Giavanna has been a licensed aesthetician since graduating from The Salon Professional Academy in 2016. Her expertise is in medical aesthetics and laser therapy, and she specializes in many skin concerns, such as acne, aging, and overall skin health. Her primary focus is always bringing the best patient experience while achieving patients’ skin care goals in a relaxing environment. She is very passionate about researching and educating her patients on better ways to care for themselves and love the skin they’re in.
Veronica Froman, L.E.
Licensed Aesthetic Specialist
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Learn more about Veronica
Veronica’s passion for skincare began long before becoming a licensed aesthetician. After experiencing her own struggles with acne throughout high school and beyond, she developed a deep interest in aesthetics and skin health. What started as a personal journey soon evolved into a passion for helping others navigate their own unique skin concerns and achieve greater confidence.
As a member of the Healthy Complexions Spa team, Veronica is excited to work in the field of medical aesthetics, where she can offer clients comprehensive, results-driven treatment options. Since obtaining her aesthetician license from The Salon Professional Academy, she has continued to advance her education through specialized training and is committed to ongoing professional growth.
Veronica is dedicated to creating personalized treatment plans, educating her clients, and helping them achieve healthy, beautiful skin while feeling confident every step of the way.
Aesthetic Nurse Specialists
Jordan Francis, FNP-C
Aesthetic NP Injector
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Learn more about Jordan
Jordan Francis, FNP-C, is a NYS board-certified Family Nurse Practitioner and Aesthetic Nurse Practitioner (NP) Injector. She brings over ten years of nursing experience and three years of aesthetic injecting expertise to her role. Jordan earned both her bachelor’s degree in 2014 and her master’s degree in 2019 from St. John Fisher University in Rochester, NY. She began her NP career in family practice, where she developed a strong clinical foundation before transitioning into aesthetic medicine.
Passionate about helping others, Jordan thrives on connecting with patients and enhancing their natural beauty. She specializes in full facial balancing and customized treatment plans for her patients. She continually pursues advanced training opportunities to stay up to date on the latest injectable techniques and treatments. Her areas of expertise include the use of dermal fillers, neurotoxins, and biostimulants such as Radiesse and Sculptra. Jordan is known for her commitment to safety, attention to detail, and ability to help her patients feel and look their best. Outside of work, she enjoys spending quality time with her husband and their three children.
Jane Lee, BSN, RN
Aesthetic RN Specialist
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Learn more about Jane
Jane brings a wealth of experience in dermatology and aesthetics to our team. Her passion for skin health began early on while managing her own eczema and acne, driving her to pursue a Bachelor’s in Biological Science from UMBC in 2014. She started her career as a medical assistant in dermatology before returning to school to earn her bachelor’s in nursing from Marymount University in 2021. Afterward, Jane became an aesthetic RN specialist, gaining certifications in over 15 cosmetic treatments focusing on laser and light-based procedures. As a member of the American Society for Laser Medicine and Surgery, she stays current with the latest advancements in the field. Jane is dedicated to creating personalized treatment plans that prioritize her patients’ unique needs, helping them achieve natural, healthy-looking skin. After relocating to Buffalo in 2024, she is excited to bring her expertise to our practice and looks forward to getting to know the community. Outside of work, she enjoys exploring everything Buffalo has to offer.
Kylie Muller, RN, BSN
Aesthetic RN Injector
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Learn more about Kylie
Kylie brings a refined blend of clinical expertise and aesthetic artistry to her role as an injector at our spa. She earned her nursing degree from Trocaire College in 2020 and went on to complete her Bachelor of Science in Nursing at SUNY Brockport. Kylie began her medical career at Niagara Falls Memorial Medical Center in Labor and Delivery, followed by her work at Golisano Children’s Hospital, where she specialized in high-risk maternal and neonatal care. This advanced clinical foundation has shaped her meticulous approach to safety, precision, and patient care.
Driven by a passion for aesthetics, Kylie pursued advanced training in injectable and laser treatments, launching her career as an aesthetic injector in 2023. Since then, she has continued to expand her expertise through ongoing education and hands-on experience across a wide range of treatments.
Kylie is known for her thoughtful consultations, keen eye for detail, and ability to create natural, balanced results that enhance each client’s unique features. She prioritizes building genuine relationships with her clients, ensuring they feel confident, informed, and cared for throughout their experience.
Her commitment to excellence, safety, and continued growth makes her a trusted provider for those seeking refined, personalized aesthetic treatments.
Massage Therapists
Alexis Lynch, LMT
Licensed Massage Therapist
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Learn more about Alexis
Alexis has been a Licensed Massage Therapist since 2012 and later earned her degree in Radiologic Technology, spending five years in a hospital setting performing X-ray and CT imaging. Her advanced clinical background gives her a strong understanding of anatomy and physiology, allowing her to deliver therapeutic, results-driven treatments.
Now returning to her true passion, Alexis blends medical knowledge with hands-on expertise to provide customized massage treatments in our tranquil, medically supervised spa environment. Her goal is to help every patient feel relaxed, restored, and like the very best version of themselves.
